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Covid-19 Infection Prevention and Control Policy for Waterlilies

Our priority is to keep you as safe as possible whilst still offering treatments. During the time the salon has been closed we have completed the Coronavirus (COVID-19) infection prevension and control course which is accredited by the Guild of Professional Beauty Therapists Ltd, the UK trade body for our industry. We will continue to take advice from the government and the NHS regarding safe practice.


Cancelling Appointments Due to Covid-19

If you or anyone in your house hold feel ill or display any symtoms of Covid-19, please advice us as soon as possible and do not come into the salon for your appointment. We have amended our booking terms and you will not be charged for any appointments which you miss due to illness. If any of our therapists feel ill or have symptoms of Covid-19 they will self isolate immediatly and not come to the salon. This may mean we have to cancel your appointment at short notice. we appreciate that this may be inconvenient but it is done entirely for your own safety.


Booking Appointments

To minimise time in the salon we ask that appointment bookings are arranged over the phone or by using our online booking system. For new clients we will email our consultation form for you to fill in and email back to us prior to your appointment (Please view our privacy policy)


Visiting the Salon

For your safety and to maintain social distancing we ask that you arrive as close to the appointment time as possible. Please do not arrive early as this may mean that you come into contact with other clients who are leaving or we are still performing Covid-19 cleaning.


We request that you wear a face mask when you vist the salon and during your treatment if this is appropiate to the treatment.


You will have access to soap and hot water to wash your hands with as soon as you enter the salon, we will also have hand sanitiser available. At present we are unable to offer hot/cold drinks or magazines but feel free to bring your own beverages or reading material.


Therapists PPE and Infection Prevension in the Salon

Our therapists are fully aware and trained in Covid-19 prevention. We understand the importance of hand hygiene and will be wearing PPE, which will include facemasks, gloves and aprons where appropiate during your vist and treatment. Our uniforms and salon towels will be laundered at 60 degrees C. All tools and equipment will be, as normal salon procedure, disinfected or sterilised after each treatment. Where possible we will utilise environmentally friendly single use items to help prevent cross infection. We have included a fifteen minute Covid-19 cleaning policy inbetween each clients treatment. In order to avoid handling cash we would prefer if you could pay by card. We have carried out a risk assesment on all treatments, we are confident we can provide these safely. We have however decided that threading cannot be provided until further notice.


Thank you for your understanding, we can all play our part and support the NHS during this pandemic.


We Are Open

We know you've been doing your best with your beauty treatments but let us take it from here!


01223 844700



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Call 01223 844700